Privacy Policy

National Auto Division Vehicle Service Contract

National Auto Divsion Privacy Policy


Effective Date: February 01, 2009

At National Auto Division, we understand the importance of protecting the privacy
of individuals who visit our website. The personal information provided
will not be shared, sold, or used by any third party organizations for
commercial purposes.


National Auto Division is the sole owner of the information
collected on www.nationalautodivision.com. National Auto Division collects information
from our users at several different points on our Web site.


In order to receive a quote on this Web site, a user
must first complete the registration quote form. In order to receive quote
information, the consumer must input their vehicle year, make, and model.
Furthermore, we require the users e-mail address and the state of legal
residency. We use this information to provide accurate pricing on coverage
and to contact the user about services on our site for which they had
expressed interest. It is optional for the user to provide name, telephone
number, and VIN Number but encouraged so we can provide a more personalized
experience on our site. We may coordinate information collected offline
for applications with information collected via online applications to
avoid duplication.


National Auto Division requests information from the user
during our quote and enrollment procedure. A user must provide contact
information (such as name, email, and mailing address) and financial information
(such as credit card number, expiration date). This information is used
for billing purposes and to fill customer's orders. We also require
the consumer to provide accurate vehicle information (Year, Make, Model,
and VIN Number) to provide online enrollment. If we have trouble processing
an order, the information is used to contact the user to assist in enrollment.


National Auto Division requests information from the user during the enrollment procedure over the phone. A user must provide contact information (such as name, email, and mailing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. We also require the consumer to provide accurate vehicle information (Year, Make, Model, and VIN Number)to provide offline enrollment.


A cookie is a piece of data stored on the user's
computer tied to information about the user. (Usage of a cookie is in
no way linked to any personally identifiable information while on our
site.) We use both session ID and persistent cookies to enable navigation
on our site and to personalize the site for returning visitors. For example,
by setting a cookie on our site, users would not have to resubmit their
vehicle information, thereby saving time while on our site. If users reject
the cookie, they may still use our site. The major drawback to this is
that the user will have the inability to store and retrieve previous quotes.
Cookies benefit the visitor by allowing a user-friendly interface to immediately
provide the information that was requested. This privacy policy covers
the use of cookies by National Auto Division and does not include the use of
cookies by any third party since we have neither access nor control.


When visiting National Auto Division, our Web server logs
do not identify or record any personally identifiable information such
as the users e-mail address, only log file information like IP address
or URLs. National Auto Division compiles e-mail addresses only for those who
provide the information during the quote process and from those who communicate
with us via e-mail. The information collected is only used internally
and in accordance with services that are provided. Furthermore, the information
collected will be used to notify consumers regarding updates to our web
site, and to contact consumers for marketing purposes. If a mailing address
is provided online, you will be contacted regarding the product that was
purchased. Users who supply their telephone numbers online may receive
telephone contact regarding enrollment procedures and information they
requested online. You may from time to time receive additional information
pertaining to promotions and offers from our company. National Auto Division
does not share this information with third parties and provides a way
to ‘opt-out’ of these communications.


Our users are given the opportunity to ‘opt-out’
of having their information used for purposes not directly related to
their enrollment of coverage. Users who no longer wish to receive our
newsletter and promotional communications may opt-out of receiving these
communications by following the instructions at the bottom of the correspondence
or by clicking
here
and entering their email address. The user may also
contact us by phone (800.430.4428), by postal mail (2323 HWY 9 North,
Howell NJ, 07731) or by e-mail info@National Auto Division.com
to opt-out.


If a user’s personally identifiable information
changes (such as zip code, phone, email, or postal address), or if a user
no longer desires our service, we provide a way to correct, update or
delete/deactivate users’ personally identifiable information. This
can usually be done by emailing our Customer Support at customerservice@NationalAutoDivision.com
or by contacting us by telephone or postal mail at the contact information
listed below.


This Web site contains links to other sites. Please be
aware that we, National Auto Division, are not responsible for the privacy
practices of such other sites. We encourage our users to be aware when
they leave our site and read the privacy statements of each and every
Web site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.


Users of our site are always notified when their information
is being collected by any outside parties. We do this so our users can
make an informed choice as to whether or not they should proceed with
services that require an outside party.


If we decide to change our privacy policy, we will post
those changes to this privacy statement, the homepage, and other places
we deem appropriate so our users are always aware of what information
we collect, how we use it, and under what circumstances, if any, we disclose
it. We will use information in accordance with the privacy policy under
which the information was collected.


If, however, we are going to use user’s personally
identifiable information in a manner materially different from that stated
at the time of collection we will notify users via email and/or post a
prominent notice on our site for 30 days. Users will have a choice as
to whether or not we use their information in this different manner.


When National Auto Division receives written testimonials, we will verbally verify by phone for permission to use the testimonial and add it to our website, and possible marketing materials. We use no personal information besides First Name, Last Initial, and City and State for testimonial purposes, and will not use the information for any other purpose.


This Web site takes every precaution to protect users;
information. When users submit sensitive information via the Web site,
their information is protected.


All of our users’ information is restricted in our offices. Only employees
who need the information to perform a specific job (for example, our billing
clerk or a customer service representative) are granted access to personally
identifiable information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every year, as well as any time
new policies are added, our employees are notified and/or reminded about
the importance we place on privacy, and what they can do to ensure our
users’ information is protected. Finally, the servers that store
personally identifiable information are in a secure environment and protected
with enhanced security features.


If users have any questions about the security at our
Web site, users can send an email to info@NationalAutoDivision.com.


Service Providers


We use other third parties to provide Web hosting and Web design services for our site.  When you sign up for a free quote on our Web site we do not share any of your information with other third parties. 


Our third party web hosting and web design providers do not use your personal information for any secondary purposes.


Though we make every effort to preserve user privacy,
we may need to disclose personal information when required by law wherein
we have a good-faith belief that such action is necessary to comply with
a current judicial proceeding, a court order or legal process served on
our Website.


If you have questions or concerns regarding this statement,
please contact us by phone 800.430.4428, by postal mail (2323 HWY
9 North, Howell NJ, 07731) or by e-mail info@NationalAutoDivision.com
for any additional information.