FAQs
Extended vehicle service agreement Service Program
Questions About Enrollment
1. I have not had any problems with my vehicle to date. Do I really need an extended service plan?
4. Who co-ordinates the inspection and is there an additional cost?
1. I have not had any problems with my vehicle to date. Do I really need an extended service plan?
An extended protection plan allows you to maintain your savings in case of an expensive repair and offers you peace of mind. An extended service plan also enhances the value of any automobile; therefore it is a great feature for anyone who is going to sell a vehicle.
2. Do I have to pay for the plan all at one time or does National Auto Division have other payment options?
National Auto Division offers an interest-free payment plan to fit into anyone's budget. We realize the importance of this coverage and make it affordable to everyone. For more information, please call a National Auto Division Plan Specialist at 800.430.4428.
3. Does my vehicle require a mechanical inspection prior to my enrollment in the National Auto Division program?
If your vehicle does not meet certain criteria, it may need to pass a mechanical inspection before an extended service plan from National Auto Division can become effective. Your policy would then become active upon receipt of a Passed Vehicle Inspection Form. Please contact a vehicle service agreement Warehouse Plan Specialist at 800.430.4428 to discuss inspection procedures.
4. Who co-ordinates the inspection and is there an additional cost?
Select Inspections, an affiliate of our claims administrator co-ordinates all inspections. You have a cost only if one or more of your vehicle's assemblies does not pass inspection and you decide not to correct the assemblies identified as needing repair.
Assuming your vehicle's assemblies do pass or identified mechanical problems are corrected, your vehicle then passes inspection. National Auto Division absorbs the cost of the inspection as long as you proceed with coverage.
5. Where is my Vehicle Identification Number?
Your Vehicle Identification Number (VIN) is located on the driver-side dashboard of your vehicle. You can also find your VIN number on the title to your vehicle, your insurance card, and your registration card.